Customer Service Hours

We deliver codes automatically 24 hours/day, 7 days/week to verified customers.

If you are a new customer we will review and process your order within one hour during our customer service hours. Our customer service hours are 8am to midnight (London time), 7 days a week.

During these times we will process new orders as quickly as possible, and customer support is available via live chat.

If you have previously verified your account we may occasionally hold an order for manual checks, for example if you only recently verified your account or if you have recently ordered more than usual. In this case we will process your order as quickly as possible during our customer service hours.